• Lead Qualification from Responsive Call Center

  • Offshore, Onshore versus Nearshore Call Center Solutions

  • Slow computer causing summer blues?

  • What is a firewall?

  • Geeks on Site Computer Repair on Fox 4 Morning Blend

  • George Otte, Geeks on Site President & CEO, Exchanges Views with Steve Wozniak
  • July 23, 2018

  • Steps for Creating Your Call Flow

  • Managing your customer calls effectively is crucial to the success of your business. Attending all incoming calls is an opportunity to maintain and grow your company. A Responsive Call Answering Service can help you create the best customer call flow system so that you can do what you do best: running you...

    To read the full article, click here.

  • April 24, 2018

  • Why the Call Center is Still Relevant

  • While it may seem logical that customers would prefer service delivery online or via phone without a human involved, that’s actually not the case at all. Today’s customers expect more from brands than ever before and these companies need to step it up if they are to be successful. How do call...

    To read the full article, click here.

  • March 07, 2018

  • Pittsburgh Telephone Answering Service is Relocating to a Larger Facility in Parkway Center

  • As of February 22, 2018, Pittsburgh Telephone Answering Service (PTAS) will be located at 11 Parkway Center, Suite 100, Pittsburgh, PA 15220. The company is moving from its Mansfield Avenue location. The 24/7 live answering service has been expanding and...

    To read the full article, click here.

  • January 17, 2018

  • Tricky Tech Gifts?

  • What kind of great tech gifts did you get this past holiday season? Need help installing that great new printer or learning how to maximize the speed and functionality of your new computer or laptop? Want to make sure your home or office network is...

    To read the full article, click here.

  • January 17, 2018

  • How Offering Free Shipping Can Increase Your Profits

  • In the ecommerce industry vendors know the competition is fierce and online sellers are always looking for ways to improve tight profit margins. Many online companies struggle with the idea of offering free shipping, since that idea may seem counter-productive to increasing online profit margins...

    To read the full article, click here.

  • November 17, 2017

  • Geeks on Site: Launching New Website to Celebrate 15 Years of Quality Service

  • A milestone is approaching for Geeks on Site as it prepares to celebrate its 15th anniversary. Otte Polo Group Owner and CEO, George Otte, a driven entrepreneur from Miami, is proud to offer quality, convenient and reliable on-site and remote help to thousands of computer users across the US. With nearly two decades of experience in tech support operations...

    To read the press release click here.

  • July 17, 2017

  • Responsive Answering Service: Winner of 3 Awards of Excellence from ATSI.

  • The Association of TeleServices International (ATSI) recently bestowed their 2017 Award of Excellence for Outstanding Service to three offices of Responsive Answering Service. The award is presented annually by the ATSI which is the industry’s Trade Association for providers of telecommunications and call center services...

    To read the press release click here.

  • February 21, 2017

  • Phase V Press Release: Phase V Opened a New Warehouse in October, 2016

  • Phase V Fulfillment,, a trusted source in the fulfillment market since 1980, opened a new, 24,000 square foot warehouse in October 2016. Located at 7920 Interstate Court, North Fort Myers, FL 33917 the new warehouse replaces the previous warehouse and offers more space and docks allowing for...

    To read the full article, click here.